Warranty

Zealot Interactive Inc. warrants this product against defects in materials and workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser (“Warranty Period”). In the European Union, the Warranty Period is TWO (2) YEARS from the date of retail purchase by the original end-user purchaser. Except as provided in the preceding sentence or applicable law, Zealot Interactive Inc. provides this product “as is”. If a defect arises and a valid claim is received by Zealot Interactive Inc. within the Warranty Period, at its option, Zealot Interactive Inc. will either (1) repair the product, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. When a refund is given, the product for which the refund is provided must be returned to Zealot Interactive Inc. and becomes Zealot Interactive Inc.’s property. This warranty is limited to the original end-user purchaser and is not transferable to, or enforceable by, any subsequent owner.

Disclaimer

Zealot Interactive Inc. is not responsible for any consequences arising from failure to follow instructions or relating to the product’s use. This warranty does not apply: (a) to consequences caused by accident, abuse, tampering, misuse, flood, fire, earthquake, or other external causes; (b) to consequences caused by operating the product outside the permitted or intended uses described by Zealot Interactive Inc.; (c) to consequences caused by service performed by anyone who is not a representative of  Zealot Interactive Inc. or an Zealot Interactive Inc. Authorized Service Provider; or (d) to a product or part that has been modified to alter functionality or capability without the written permission of Zealot Interactive Inc.

No Zealot Interactive Inc. reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZEALOT INTERACTIVE INC IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES UNDER ANY LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE; LOSS OF REVENUE OR INCOME; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS FROM A CONTRACT); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL, OR LOSS OF REPUTATION.

Some countries, states, and provinces do not allow the exclusion or limitations of incidental or consequential damages or allow limitations on how long an implied warranty or condition may last, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by country, state, or province. This Limited Warranty is governed by and construed under the laws of the country in which the product purchase took place. For a full understanding of your rights, you should consult the laws of your country, province, or state. For any questions, please contact [email protected].

  • Fret Zealot contains small plastic parts that may be a choking hazard to small children. Keep Fret Zealot out of reach of children.
  • Fret Zealot must be installed and used according to the instructions in the Android, iOS or web app or on www.FretZealot.com/installation.
  • If you are in any doubt about the electrical safety or functionality of Fret Zealot, please
  • contact [email protected] for immediate assistance.
  • Do not plug Fret Zealot into anything other than the Fret Zealot computer module.
  • Clean the Fret Zealot LED system using a damp cloth that will not leave any residue or paper particles. Ensure that you disconnect Fret Zealot from the battery module before performing any
  • cleaning.
  • Do not operate Fret Zealot if any portion of the battery module appears damaged.
  • Do not put Fret Zealot into your mouth or any other bodily orifice.
  • Never attempt to support or hold your guitar using only Fret Zealot or its cables.
  • Do not leave your Fret Zealot computer module charging while unattended.
  • For any questions, please email [email protected] for immediate assistance.